Thank you for always using the FOLBOT online store.
Please see below for information regarding shipping and inquiry responses for orders placed during Golden Week.
＜Shipping＞
We will be closed on Sunday, April 26th; Wednesday, April 29th; and from Sunday, May 3rd to Wednesday, May 6th.
Normal business operations will resume on Thursday, May 7th.
・Orders placed in the morning: Shipped same day
・Orders placed in the afternoon: Shipped the next business day
*Please note that depending on the order status, shipping may take some time. Thank you for your understanding.
*Large items such as KAYAKs and SUPs will be shipped within 7 business days of your order.
＜Inquiry Response＞
We will be closed from Saturday, April 25th to Sunday, April 26th; on Wednesday, April 29th; and from Saturday, May 2nd to Wednesday, May 6th.
We will respond to inquiries sequentially starting from Thursday, May 7th.
*Please note that depending on the nature of your inquiry, it may take some time for us to respond. Thank you for your understanding.
